In order for your device to help the Red Cross, we only accept the following devices :
Please note that we do not buy back computers.
What is the model of your device ?
Is your phone in working state ?
My device doesn't work
Doesn't work or water-damaged
My device is in partial working order
Partially works (buttons, sound…), not damaged by water
My device is in perfect working order
Perfectly works, not damaged by water
Your product is considered as out of service if :
Estimation is only possible for a non-trafficked, and whole device.
Crack, impact, delamination, white stain, dead pixels or greying
Micro-scratch or superficial scratch
Intact, no wear signs
To better asses the state of your device’s screen, we advise you to clean it and look at it from all angles :
Crack, impact or break, hollow
To better asses the state of your device’s back, we advise you to take off any protection screen or phone case and to clean it.
It will help you to see all the potential marks, from the micro-scratch to the impact!
Please note, it is possible for you screen to be twisted, so be sure to check your device’s curve 😉
It is mandatory to log out of your iCloud / Google account before sending us your device.
Cookies used to provide the basic services of the site (shopping cart, user login)
Audience measurement tools allowing us to adapt to be as close as possible to your expectations.More informations support.google.com
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